Payment Methods
At serenevalleydesign.com we offer various payment options:
- Bank Cards (Payment methods marked as serenevalleydesign.com at checkout, *Bank card payment processing by SERENE VALLEY HARDWARE INC)
Cards
We accept the following cards:
Visa
MasterCard
American Express
Credit or debit card options will be available when checking out. We secure your card with the highest security and work with your bank card-issuer while we process your order.
Why was my payment declined?
If you're experiencing issues when trying to pay with a credit or debit card, it may be due to one or more of the following reasons:
Credit/Debit Card Issues:
- The name and billing address you entered don’t match the information on file with your card issuer. Please double-check that the card number, expiration date, CVV code, and billing address are all entered exactly as they appear on your credit card statement.
- We only accept credit or debit cards issued by U.S.-based banks or financial institutions. Additionally, your card must be authorized for international transactions (all purchases on serenevalleydesign.com are processed in the USA).
- Your card may have reached its limit for online or international transactions.
- The checkout page may have timed out. If the process takes too long, the transaction won’t go through.
- If you left the page before completing the full checkout process, the payment won’t be processed.